Project: ASI Client Satisfaction Study

ASI-Customer-Satisfaction-2015_Summary2013-2015 | Accreditation Services International

Accreditation Services International (ASI) is one of the world’s leading accreditation bodies for sustainability standards systems.

ASI conducts an annual survey to solicit feedback from its clients, i.e. scheme owners and certification bodies for ASC, FSC, MSC, RSB and RSPO. The results are used to inform the organizational development of ASI and to instigate conversations with clients and stakeholders.

Since 2013, ON:SUBJECT is the lead contractor for the study. As such, we designed the feedback process, conducted interviews and surveys and provided a structured analysis of the results.

Project: ASI Client Satisfaction Study

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