Feedback was an important element in the Powered by Nature workshop at the end of August. Participants gave each other feedback, and we also received lots of good feedback from external parties. In the end, it was this good feedback that develop the Better in the Dark campaign.
Edward, my co-facilitator and I, chose not to teach about feedback – instead, we gathered the following tips after a focused conversation with participants:
- Talk first about the positives, then about areas for improvement.
- Talk about the performance, not the person – don’t make it personal.
- Choose a supportive tone, not an aggressive one.
- Be honest, share your own observations.
- Ask first – create a container for feedback.
- Turn feedback into a conversation.
What did we miss?